Privacy Policy

This website is operated by YouDrive F4.

For privacy-related questions, you can contact us at:

Email: info@youdrivef4.com

This website does not create user accounts and does not store personal data in a website database.

We only collect the information that you voluntarily submit through the contact form, which may include:

• your name;
• your email address;
• your phone number, if provided;
• your message or enquiry;
• any additional information you decide to include in the message.

Please do not submit sensitive personal data through the contact form unless it is strictly necessary for your enquiry.

The contact form on this website uses EmailJS to send your message directly to the company email address:

info@youdrivef4.com

When you submit the form, the information you enter is processed for the purpose of delivering your enquiry by email. The website itself does not save the form submission in a database.

A copy of your message may be stored in the company email inbox and email systems used to receive and manage enquiries.

We use the information submitted through the contact form only to:

• receive your enquiry;
• reply to your message;
• provide information about YouDrive F4 experiences;
• prepare a proposal or follow-up communication if requested;
• manage legitimate business communication related to your enquiry.

We do not sell your personal data.

We do not use your contact form data for automated decision-making.

We do not use your contact form data to create user profiles.

The legal basis for processing your data is:

• pre-contractual steps, when you contact us to request information, availability, pricing or a proposal;
• legitimate interest, when we process your message to respond to your enquiry and manage business communication;
• consent, where you voluntarily choose to provide information through the contact form.

You may request deletion of your enquiry data at any time, subject to any legal or legitimate retention requirements.

To operate this website and contact form, we may use third-party service providers, including:

• EmailJS, for sending contact form submissions by email;
• hosting, deployment, DNS, security or performance providers used to make the website available online.

These providers may process limited technical or form-related data only as necessary to provide their services.

Some service providers may process data outside the European Union or European Economic Area.

Where this happens, we rely on appropriate safeguards required by applicable data protection law, such as contractual protections, standard contractual clauses, adequacy decisions or equivalent mechanisms where applicable.

The website itself does not store contact form submissions in a database.

Messages received by email may be kept for as long as necessary to respond to your enquiry, manage follow-up communication, prepare a proposal, or comply with legal, accounting or business record obligations.

If your enquiry does not lead to any business relationship, we will aim to keep the information only for as long as reasonably necessary for communication and administrative purposes.

All images, videos, text, branding, design elements and other materials displayed on this website are owned by YouDrive F4 or used with permission.

You may not copy, reproduce, download, distribute, modify, publish or use any website content, images, videos or brand materials for commercial or public purposes without prior written permission.

Unauthorised use of company images, videos, logos, designs or brand assets is not permitted.

Under applicable data protection laws, you may have the right to:

• request access to your personal data;
• request correction of inaccurate data;
• request deletion of your data;
• object to certain types of processing;
• request restriction of processing;
• request data portability, where applicable;
• withdraw consent, where processing is based on consent;
• lodge a complaint with the competent data protection authority.

In Portugal, the competent authority is the Comissão Nacional de Proteção de Dados (CNPD).

To exercise your rights, contact us at:

info@youdrivef4.com

We take reasonable technical and organisational measures to protect the information submitted through the website.

However, no online transmission or email communication system can be guaranteed to be completely secure.

We may update this Privacy Policy from time to time.

The latest version will always be published on this page with the date of the last update.