Legal

Privacy Policy

Last updated: 28 May 2026

Your privacy is important to us. This policy explains how we handle your personal information when you use our website.

1. Who we are

This website is operated by YouDrive F4.

For privacy-related questions, you can contact us at:

Email: info@youdrivef4.com

2. What data we collect

This website does not create user accounts and does not store personal data in a website database.

We only collect the information that you voluntarily submit through the contact form, which may include:

your name;
your email address;
your phone number, if provided;
your message or enquiry;
any additional information you decide to include in the message.

Please do not submit sensitive personal data through the contact form unless it is strictly necessary for your enquiry.

3. How the contact form works

The contact form on this website uses EmailJS to send your message directly to the company email address:

info@youdrivef4.com

When you submit the form, the information you enter is processed for the purpose of delivering your enquiry by email. The website itself does not save the form submission in a database.

A copy of your message may be stored in the company email inbox and email systems used to receive and manage enquiries.

4. Why we use your data

We use the information submitted through the contact form only to:

receive your enquiry;
reply to your message;
provide information about YouDrive F4 experiences;
prepare a proposal or follow-up communication if requested;
contact you about your commercial enquiry where applicable;
manage legitimate business communication related to your enquiry.

Where separate consent is requested for commercial or marketing communications, we will use your information for that purpose according to the consent you provide.

We do not sell your personal data.

We do not use your contact form data for automated decision-making.

We do not use your contact form data to create user profiles.

5. Legal basis for processing

The legal basis for processing your data is:

pre-contractual steps, when you contact us to request information, availability, pricing or a proposal;
legitimate interest, when we process your message to respond to your enquiry and manage business communication;
consent, where you voluntarily choose to provide information through the contact form.

You may request deletion of your enquiry data at any time, subject to any legal or legitimate retention requirements.

6. Service providers

To operate this website and contact form, we may use third-party service providers, including:

EmailJS, for sending contact form submissions by email;
Google reCAPTCHA, for protecting the contact form from spam and abuse;
Vercel Analytics, for privacy-focused website analytics;
Vercel Speed Insights, for measuring website performance and Core Web Vitals;
Google Tag Manager and Google Analytics 4, for analytics and campaign measurement where configured and permitted by applicable consent settings;
hosting, deployment, DNS, security or performance providers used to make the website available online.

These providers may process limited technical or form-related data only as necessary to provide their services.

7. Analytics, attribution and marketing measurement

We may use analytics and measurement tools to understand how visitors use the website, improve performance, measure enquiries and evaluate the effectiveness of marketing campaigns where the relevant consent has been provided.

The website may capture campaign attribution parameters from the URL, including UTM parameters and advertising click identifiers such as gclid, gbraid, wbraid, fbclid, msclkid and li_fat_id. These values may be stored locally in your browser as first-touch and last-touch attribution and may be included with contact form submissions so we can understand which campaign or channel generated an enquiry.

Google Tag Manager may be used to manage analytics tags, including Google Analytics 4. Future marketing pixels, advertising tags or server-side conversion tools may be added for campaign measurement or retargeting only where configured and permitted by applicable consent requirements.

8. Cookies and consent

The website includes a cookie preferences banner with three categories: necessary, analytics and marketing. Necessary technologies are always active because they support core website functionality, security, contact forms, anti-spam protection and essential preferences.

Analytics technologies may help us measure website use and performance, including tools such as Google Tag Manager, Google Analytics 4, Vercel Analytics and Vercel Speed Insights where enabled. Marketing technologies may support future advertising, remarketing and conversion measurement, but paid media providers remain inactive unless configured in a future phase and permitted by consent.

You can accept all, reject non-essential technologies or customize your preferences. You can reopen your preferences at any time using the Cookie Settings link in the website footer.

Google reCAPTCHA may process technical information to help distinguish real users from automated abuse. Analytics or advertising storage should only be enabled where legally permitted or after the required consent has been obtained.

9. International transfers

Some service providers may process data outside the European Union or European Economic Area.

Where this happens, we rely on appropriate safeguards required by applicable data protection law, such as contractual protections, standard contractual clauses, adequacy decisions or equivalent mechanisms where applicable.

10. How long we keep your data

The website itself does not store contact form submissions in a database.

Messages received by email may be kept for as long as necessary to respond to your enquiry, manage follow-up communication, prepare a proposal, or comply with legal, accounting or business record obligations.

If your enquiry does not lead to any business relationship, we will aim to keep the information only for as long as reasonably necessary for communication and administrative purposes.

11. Website content, images and company materials

All images, videos, text, branding, design elements and other materials displayed on this website are owned by YouDrive F4 or used with permission.

You may not copy, reproduce, download, distribute, modify, publish or use any website content, images, videos or brand materials for commercial or public purposes without prior written permission.

Unauthorised use of company images, videos, logos, designs or brand assets is not permitted.

12. Your rights

Under applicable data protection laws, you may have the right to:

request access to your personal data;
request correction of inaccurate data;
request deletion of your data;
object to certain types of processing;
request restriction of processing;
request data portability, where applicable;
withdraw consent, where processing is based on consent;
lodge a complaint with the competent data protection authority.

In Portugal, the competent authority is the Comissão Nacional de Proteção de Dados (CNPD).

To exercise your rights, contact us at: